Success Stories

"Orange PCS the UK mobile operator have started the implementation of Pinpointers vehicle tracking solution incorporating driver identification. This latest success was achieved in competition against several other tracking companies, thereby demonstrating once again Pinpointers flexibility in providing innovative solutions, that meet customers specific requirements, at a reasonable cost.

The objective is to provide complete operational visibility so that management can enhance service efficiencies. It was imperative to Orange that the exact location of each engineer could be determined as staff did not always use the same vehicles and individual specialist skill sets varied.

By combining individual driver ID technology with vehicle tracking, Orange can identify where each engineer is at any time and determine "who is nearest" to any network service issue. Management are confident that in the case of any fault, repair time can be reduced and customer service targets improved."

"Having operated with this system for 5 years, we have brought about a stepchange in our service levels. We are convinced of the merits of the Pinpointers vehicle tracking system, and are convinced the functionality available will be an essential ingredient for success in the future."

"We were looking for a coach tracking system that was simple to understand, could be accessed from any computer and was cost effective, and Pinpointers satisfied all three criteria. We estimated that the system would pay for itself if we saved just 500 miles per coach, per year. Given an average mileage of over 30,000 per vehicle, this has been easily achieved. We have also benefited from being able to immediately access vehicle performance information, which was previously provided manually by Epsom's own bus inspectors."

"Magdalene chose Pinpointers web based vehicle tracking solution based on its advanced technology and easy to use application interface. Using the system they are now able to monitor and control their mobile workforce, and in doing so improve customer service and better control costs.

Magdalene provides comprehensive independent solutions which address the individual needs of its customers throughout the telecommunications industry. Its capabilities encompass all phases - from needs capture, network design, procurement, project delivery to complete maintenance services and full network operations capabilities.

Headquartered in St. Ives, Cambridge, UK, with offices in Paris and Belfast, the company employs approximately 200 people. Established in 1996, it has dedicated marshalling and logistics, network operations and test bed facilities specifically designed to support its managed service offerings. Along with offering integration, implementation and network support tools Magdalene helps its customers, which include some of the main mobile and fixed operators in the UK, improve their delivery performance and network availability and reduce costs.

We are extremely impressed with quality and reliability of Pinpointers vehicle tracking system."

"Keeping our customers happy by ensuring our local bus routes run smoothly and efficiently is of paramount importance, and this telematics solution brings us closer to delivering against that goal"

"We were finding it increasingly more difficult and time consuming to keep track of where each of our vehicles were at any time of the day, so installing the coach tracking systems from Pinpointers was an easy decision to make. We can now see exactly where each bus and coach is, if its moving, how fast its going. With the addition of door sensors on some vehicles, we also have a permanent record of whether or not the doors were opened at a particular stop, making it very easy to resolve any customer disputes."

"We needed a telematics solution to help monitor the location of the vehicles in real time, in order to increase efficiency and productivity, but also to comply with a growing number of local authority and private hire requirements that all buses on contract be fitted with vehicle tracking. Pinpointers met all our requirements with their cloud based vehicle tracking system complete with public web pages and coach manager integration."