Falcon Coaches is the premier coach travel company in Surrey, Middlesex and South East London, using their fleet of modern vehicles to offer suitable travel for every type of coach hire.
Richard Telling, Managing Director of Falcon Coaches, needed a way to monitor his buses on their public service vehicle (PSV) routes to ensure they were adhering to their published schedules. He also needed a way to share the locations of coaches on local schools contracts as the schools were insisting on this feature as part of their contract renewal. This meant that having a vehicle tracker in every single bus or coach that Falcon Coaches had was incredibly important, not just for updating and ensuring schedules were met, but also for contractual reasons.
The Pinpointers Solution
Pinpointers were contacted to implement our Coach Manager Module into Falcon Coaches business operations, allowing Richard to to gain full visibility of any buses running late, and his schools contracts enjoy free access to public web pages showing where each vehicle is on their contracted routes, and in real time.
The Pinpointers Coach Manager Module also automatically imports data collated directly into the Pinpointers tracking system, not only giving up to date, real-time information, but also storing that information for future reference and reporting. Using this information, the user can then compare the planned job with the actual movements of every vehicle on the module, showing when each vehicle is running on time, or is late within an allowed margain.
Public web pages are tagged with the Coach Management Movement ID, meaning allocation changes are correctly shown on the front end. Each journey is then automatically tagged with the driver's name, removing the need for any driver tags or fobs. This automatic Driver ID catches 98% of all journeys made per driver, allowing for easy identification of individuals needing further training and coaching.
You can also read more about how vehicle tracking can be used to help your business monitor your driver’s behaviour and prove that they are where they need to be here. To learn how Pinpointers vehicle tracking solutions can help your business, book a free demo here. Case Studies
